Caprichous Shipping Policy: Fast, Secure & Discreet Delivery

At Caprichous, we understand the importance of shipping adult toys and accessories discreetly and on time. We aim to provide you with a smooth and confidential shopping experience. Please read our shipping policy to understand how we handle your orders.

Packaging and Discretion

We prioritize your privacy by packaging all orders discreetly. Our packages have no explicit labels or branding indicating the contents. We use plain, unmarked boxes or envelopes, with no mention of “Caprichous” or the products inside. We value and prioritize your privacy.

Shipping Destinations

We currently ship only within the United States. Unfortunately, we do not offer international shipping at this time. We appreciate your understanding.

Order Processing Time

Once we receive your order, we process it as quickly as possible, usually within 1-2 business days. Our business days are Monday through Friday, excluding public holidays.

Shipping Methods and Delivery Time

We partner with trusted carriers to ensure fast and reliable delivery. Shipping methods and delivery times may vary by location. During checkout, you can choose the shipping method that suits your needs. Available options include:

• Standard Shipping: 3-7 business days.
• Express Shipping: Delivered within 1-3 business days.
• Overnight Shipping: Delivered the next business day.

Please note, delivery times are estimates and may change because of weather, carrier issues, or other unforeseen events. We appreciate your patience in such cases.

Track your Order

After your order ships, we’ll send you a tracking number by email. You can use this number to track your package’s status. Please allow up to 24 hours for tracking information to become available.

If you have questions or concerns about your shipment, our customer support team is here to help.

Shipping Rates and Fees

Shipping charges depend on the weight, size, and destination of your order. The system will display shipping costs during checkout. Occasionally, we offer free shipping promotions. Be sure to check our website or subscribe to our newsletter for the latest offers.

Our shipping fees cover packaging, materials, and carrier costs. We regularly evaluate our rates to offer you the best value.

Delivery Issues

If your order delays or arrives damaged, please contact our customer support team. We’ll work with you to resolve the issue as quickly as possible.

If you find your package damaged, please take photos of both the packaging and the items. Contact us as soon as possible with the documentation, and we’ll begin the process of replacing the items.

We try hard to prevent delivery problems. However, severe weather or carrier delays may be out of our control. We’re committed to finding a acceptable solution.

Customs and Legal Restrictions

If you are a customer outside the U.S., please check your country's customs rules. This is important for adult toys and similar products. Your responsibility is to ensure that your order complies with local laws.

We are not responsible for any customs duties, taxes, or fees imposed by your country. We recommend checking your local regulations to avoid any issues with customs clearance.

Please note, all sales are final, and we do not accept returns or exchanges. If you have questions or concerns, our customer support team is available to assist you.

By placing an order with Caprichous, you agree to our shipping policy. We may update this policy as needed, so we encourage you to review it occasionally.

Contact Us

If you have any further questions about our shipping policy, don’t hesitate to contact us. We dedicate ourselves to providing you with a great shopping experience. This includes browsing our selection and getting your order on time and discreetly. Thank you for selecting Caprichous.